NEX

NEX, the heart of Serangoon Central, stands as one of Singapore’s largest suburban malls and a favourite among pet owners who love combining shopping, dining, and pet time in one destination. With direct connectivity to Serangoon MRT and the bus interchange, NEX offers unbeatable convenience—and what makes it even more appealing for pet parents is its thoughtful approach to accommodating dogs through its dedicated pet zones, special lifts, and one-of-a-kind rooftop dog park.

The highlight of NEX for pet lovers is undoubtedly the K9 Park, an expansive rooftop haven designed exclusively for dogs. Located at the SkyGarden on Level 4R, this well-maintained open-air park provides ample space for dogs to roam, play, and socialize safely. The park is divided into sections for large and small dogs, ensuring every pup gets to enjoy off-leash time in a secure environment suited to their size. Water points, agility structures, and shaded rest spots make this a welcoming retreat for both pets and their owners. It’s not unusual to see a cheerful mix of breeds enjoying a weekend playdate while owners relax and catch up under the blue sky.

To reach K9 Park, NEX provides a dedicated pets-only lift that bypasses the main retail floors, making access simple and stress-free. Dogs must be leashed or in carriers while traveling through the mall, but once they arrive at the rooftop, they’re free to stretch their legs and enjoy open playtime. This thoughtful infrastructure demonstrates NEX’s genuine commitment to creating a balanced, pet-friendly urban experience.

Another major draw for pet owners is The Pet Safari, conveniently located on Level 4. This flagship store is a true pet paradise, offering everything from premium pet food and grooming services to accessories, treats, toys, and even aquariums. The spacious layout and well-stocked aisles make it easy to browse for your pet’s needs, and the in-store groomers are known for their gentle and professional care. The Pet Safari’s proximity to K9 Park is also a huge plus—you can drop by for supplies before heading up for playtime, or even schedule a grooming session after your pup’s run. It’s a perfect one-stop setup for pet care within the comfort of a modern mall.

Beyond these pet-focused zones, several cafes near the rooftop area offer outdoor seating where pets are welcome. Joe & Dough and Coffee Bean & Tea Leaf, for example, have alfresco spots where you can enjoy a coffee while your dog rests by your side. The relaxed atmosphere of these outlets makes them popular hangouts for pet owners who want a casual break after a play session. Around the SkyGarden, there’s also Saizeriya, where pet owners can dine at outdoor tables with their dogs nearby—adding to the laid-back, community-oriented vibe that NEX is known for.

While pets aren’t allowed to roam freely inside the mall’s main retail corridors or food courts, NEX ensures that pet parents still have access to essential services and convenient routes. The dedicated pet lifts (Lift 1 and Lift 2) connect directly from the ground floor car park to Level 4R, where both The Pet Safari and K9 Park are located. This smart design helps maintain comfort and safety for everyone—pets, owners, and other shoppers alike. As long as pets are leashed, properly restrained, and kept within the designated pet areas, NEX remains one of the few large-scale malls in Singapore that welcomes dogs with such well-planned amenities.

What truly sets NEX apart from other suburban malls is its balanced approach: it offers the full convenience of a major retail and dining destination while respecting the unique needs of pet owners. On weekends, the rooftop comes alive with the sound of happy paws and laughter, giving it a lively, communal feel. It’s a place where city living meets suburban comfort, where errands and recreation can coexist seamlessly.

Whether you’re coming to shop for your dog’s essentials, enjoy a coffee after a long walk, or simply let your pet burn off some energy in the open air, NEX delivers an experience that feels both practical and enjoyable. Few malls in Singapore have dedicated so much space and thought to making life easier for pet owners, and that’s why NEX continues to be a favourite destination for those living in the northeast.